We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Wales, Bridgend, Bridgend . Weve helped millions of people find a resolution. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. You can report a missed recycling or waste collection online via the Kier website. If we got it wrong, we will always apologise. Email: Additional sacks for refuse because you have run out - Must be pre-ordered via the . kier bridgend complaints. Best and worst companies at resolving issues. We will also ask you to tell us what outcome you are hoping for. So many issues with everybodys homes its unbelievable. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. Child and Adolescent Mental Health Services (CAMHS) - Cwm Taf Morgannwg Click on a service above for more options or click here to look up another property. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. Complaints Officers can advise on the type and scope of complaints they can consider. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. We will look at relevant evidence. The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. I would highly recommend them. Email: 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. Typical big company really. And one of Kiers workers was grinding metal and sparks was flying everywhere. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. 62 Village Court, Broadlands, Bridgend, CF31 5DY. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Kier | Our Locations Resolver can help you send your complaints to Kier. You may wish to contact e.g. Fill in the online form. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. Kier Opening Times in Tondu. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Happiness score is 63 out of 100 63 3.3 out of 5 stars. . Refuse service complaint; Report missed collection; . Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. We will provide any service youre entitled to which we have failed to deliver. Salary guide. In times of trouble or distress, some people may act out of character. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. You may change your settings at any time or accept the default settings. Slectionner une page. Click on a service above for more options or click here to look up another property. Thank you for your understanding. Find jobs. Best job I have ever had, wish I had gotten my class 2 license years ago and worked at Kier. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Working at Kier Group: 685 Top Reviews | Indeed.com Click on a service above for more options or click here to look up another property. Inept upper management working on an "old boys network" basis. Kier Group Employee Reviews for Truck Driver in Bridgend It goes against our guidelines to offer incentives for reviews. Will try put the boot cam on youtube for your enjoyment. This policy is also available in Welsh at our public buildings and on our website. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Information provided by various external sources. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. You can report a missed recycling or waste collection online via the Kier website. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. DO NOT SUPPLY - they are most unprofessional! Kier Group careers in Bridgend | Indeed.com If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. . Kier Group Reviews in Bridgend | Glassdoor We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. Bridgend. We will show how the mistake affected you. 1 Kier Group reviews in Bridgend. - Bridgend - 19 November 2022. Home | Resident Service Portal - Kier Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Upload your CV. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! 2nd Floor, Optimum House, Clippers Quay, Salford Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council I was swimming in my local swimming baths. Click on a service above for more options or click here to look up another property. Companies can ask for reviews via automatic invitations. Tell them that you want us to deal with your concern formally. If we find that we got it wrong, we will tell you what and why it happened. We aim to clarify any issues you may be unsure about. Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP Terrible customer service. If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. I wouldnt ever buy again. Instead, theyre full of the info you need to get things sorted. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Kier Group. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Register for nappy and absorbent waste collections, and find out the rules for using this service. We have a separate policy for Social Services complaints. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . Operative. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. Email: ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. Find out how we enforce anti-littering rules in Bridgend County Borough. For the best experience please use a JavaScript enabled browser. 2nd Floor, Optimum House, Clippers Quay, Salford We use dedicated people and clever technology to safeguard our platform. I recently had my place rewired and a few things weren't how I wanted them. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. We offer a chargeable service to businesses within Bridgend County Borough. Please check with your phone provider if you are unsure about how much a call will cost. We also ensure all reviews are published without moderation. If possible, well put right any mistakes we may have made. Recycling Operative - Kier Group Plc Careers Thank you for taking the time to submit your feedback. Snapshot; Why Join Us; 704 . We will tell you who we have asked to look into your concern or complaint. In all honesty a company like this should not exist at all. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. All rights reserved. Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. I see a lot of ppl complaining about kier. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. Rating. Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. Unfortunately now getting legal advice to sort it. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Simple! Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. 2023 Trustpilot A/S. Kier Group plc. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Chris. Recycling and waste - Bridgend CBC And all they can say is, cant get anyone to do the job!! Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR Manchester- Optimum House 2nd Floor, Optimum House, Clippers Quay, Salford M50 3XP . Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 If you think a vehicle has been abandoned, you can report this to us online. Thursday every week. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. Verification can help ensure real people write reviews about real companies. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Sometimes, you might be concerned about matters that are not covered by this policy e.g. private residential homes, specialist health providers) you may wish to raise the matter informally with them first. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. . If there is a simple solution to your problem, we may ask you if you are happy to accept this. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. We will explain how and why we came to our conclusions. 3 Hendre Vale, Pencoed, Bridgend, CF35 6LN. Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. You can be certain that youre talking to the right person at the right time. He was professional and patient. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. I see a lot of ppl complaining about kier.They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Nobody seems able to locate any of the three that have supposedly arrived! See jobs, salaries, employee reviews and more for Bridgend location. View our cookie policy here. h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. Occasionally, we might suggest mediation or another method to try to resolve disputes. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. Employers / Post Job. Click on a service above for more options or click here to look up another property. I have now contracted the council to show what they have done. Property Results | Resident Service Portal - bridgend.kier.co.uk Date of experience: 09 February 2022 If possible, we believe it is best to deal with things straight away rather than try to sort them out later. Driver Loader - Kier Group Plc Careers We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements for example, if you need documents in large type. Well always be on hand with guidance and support to help you get the results youre looking for. Enter your postcode and, when prompted, select your address from the drop-down menu. Additional sacks for refuse because you have run out - Must be pre-ordered via the . Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. Property Results | Resident Service Portal - bridgend.kier.co.uk 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Bridgend. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. If we did something wrong, well apologise and, where possible, try to put things right for you. He or she will try to resolve it for you there and then. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. Its quick, easy and totally free. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. If you are approaching us for a service for the first time, (e.g. Company reviews. Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! Select 'Recycling collection' if it was a missed recycling collection. I myself have lost in the region of three weeks pay waiting for cowboys from kier who make appointments and then never turn up. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . We can collect larger household items such as sofas, doors and beds. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. They call themselves builders? Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs Just raise a case and leave feedback after. . We do not view behaviour as unacceptable just because someone is forceful or determined. . Find more info on Cylex | See Reviews . recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -.
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