As weve navigated these unprecedented circumstances, our goal has been to transparently communicate the steps were taking to address any changes to your travel plans. Founder @ Vantage Deluxe . Henry Lewis - Founder - Vantage Deluxe World Travel | LinkedIn Find company research, competitor information, contact details & financial data for Vantage Travel Service, Inc. of Boston, MA. Vantage Deluxe World Travel - Elliott Report Thank you for your ongoing understanding during this difficult time. Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times, and we are prioritizing impacted guests. We look forward to seeing you soon. Oops, I meant to say the laundry lists instead of laundry bags had Vantage printed on them. I invite you to come to Normandy to honor our D-Day heroes and pass their legacy on to future generations." ~ Henry R. Lewis, Founder & CEO, Vantage Deluxe World Travel While we are unable to travel right now, the travel industry is resilient. Not only has Lewis raised more than $7 million to benefit the West End House, he now also hosts inner city kids on Vantage Deluxe World Travel trips through the programs created by Patricia. Find Henry Lewis's accurate email address and contact/phone number in Adapt.io. And, she says, when your vantage is really amazing, do what you can to share it with someone else, because you never really know how lending your perspective to someone else can really change their world forever. The number of complaints filed against the company from Massachusetts residents? I assist company get their valuable information. Told them refund only. We sent an email and a certified letter to Henry Lewis (Owner/CEO of Vantage Travel) on June 12. Board member. Founder & Chairman We are experiencing a high volume of calls resulting in unusually long wait times. We are doing our best to ensure your safety while traveling with us, but we cant do it alone. SPRING SALES EVENT: Save up to an additional 25% with SmartPay! Not even your brother.. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or, when available, contact us via the chat function on our homepage. Has anyone bought Emergency Assistance Plus? Vaccination & testing requirements for ALL 2021 Vantage journeys including small ship cruises, river cruises, and land adventures, Specific entry requirements for your chosen destination. Were always here to help. Please make no mistake the travel industry will bounce back, as it has numerous times before. Project Manager at Angeles Contractor Inc. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. Vantagetravel.com specialises in leisure, travel & tourism. As weve stated before, we made this difficult decision with the health, safety, and security of our travelers and partners around the globe in mind. No refunds after May 7 cancel date. I would be interested. As a reminder, you can always view your journey information and make payments via My Portfolio. To say that the current travel climate is not ideal for the level of service, cultural immersion, and quality that were known for is an understatement. Look out for our newsletters with travel tips and special offers. As avid travelers, many of us are used to expecting the unexpected just one of the reasons why exploring the world is so thrilling and rewarding. She says that shes excited to watch how the lives of these inner-city kids will forever change because they had the experience to travel to new cultures and to experience the world from a whole new vantage point. Henry Lewis - Chief Executive.. - Vantage Travel Service | ZoomInfo At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. In the case of this weeks cancellation of a 10-day European spring tulips cruise, which begins and ends in Amsterdam, the company blamed a possible ransomware attack. Two other tulips cruises have been abruptly scrapped in the last month: A customer on one said Vantage told her the ship was in drydock for repairs and wouldnt be ready in time for the trip, and a ticketholder on the other said she was told the boat had some damage issues on the river. Another cruise, this one along the Nile River in Egypt, was cancelled because people on the ground were seeing signs of unrest, a customer said. Read More Business Details and See Alerts, International Association of Better Business Bureaus. Do Not Sell or Share My Personal Information. Also, weve just extended our Book with Confidence policy to cover all journeys reserved through February 24, 2021. Vantage Deluxe World Travel. at When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You can alwaysemail us atcustomercare@vantagetravel.comor give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. You are also agreeing to our Terms of Service and Privacy Policy. Owner, Vantage Deluxe World Travel Boston, Massachusetts, United . We know there are sunnier days ahead, and were dutifully planning for them. Technicolor, conseillre en recrutement et en Dveloppement de carrire En recherche d'emploi We also made significant progress on our new 5-star small ship, the Ocean Explorer, and its incredible itineraries. We booked the referenced trip on 25 April 2006! And when the world is ready to welcome travelers again, Vantage Deluxe World Travel will be there for you. For more information on the safety precautions weve implemented on all journeys, visit Ship to Shore: The Vantage Safe Travels Initiative. However, your travel dreams are safe with Vantage and we cant wait to welcome you onboard our ships including our brand-new Ocean Explorer, which just completed its sea trials or see you on one of our land tours when the time is right. Carrier Business Group The first was cancelled within their required time for full refund. You made the following quote yet you CLAIM to have used GCT 5 times. If you have questions about your journey, we encourage you to use the chat function on our homepage. We understand you want to know the status of your departure as soon as possible and we appreciate your patience as we work with guests based on the immediacy of their departures. Godmothers Deirdre Dirkman, vice president of worldwide operations and Patricia Lewis, wife of Vantage Travel founder Henry R. Lewis, christened Ocean Explorer in Boston. 90 Canal StreetBoston, MA 02114-2031https://www.vantagetravel.com/, Main: (617) 878-6000Customer Service: (888) 982-6824, Primary ContactPalmira Delgado Manager of Customer Service & Quality Control 90 Canal StreetBoston, MA 02114-2031[emailprotected], Secondary ContactDavid Rosen Vice President of Sales & Concierge Services90 Canal StreetBoston, MA 02114-2031[emailprotected], Chief ExecutiveHenry LewisCEO90 Canal StreetBoston, MA 02114-2031[emailprotected], This contact was published on December 6, 2015. As a matter of policy, BBB does not endorse any product, service or business. Public speaker. We paid Vantage over $28,000 in full, over a year ago, for the trip (including a 15-day cruise on a new Hurtigruten ship, an optional Denali Park extension, roundtrip airfare, hotel accommodations, and travel insurance for both of us). Thank you for being part of the Vantage family. But about a year later, Henry Lewis devised a scheme intended to force TBF into selling its shares at a discounted price to a corporation he was operating under, according to a 2011 court ruling. Stay tuned. I charge more, but put people in better hotels at better locations., Brothers reach settlement in $10M travel agency, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Brothers reach settlement in $10M travel agency loan flap, New pediatric guidelines aim to treat obesity without stigma. And remember: When you travel with us next, were committed to protecting your wellbeing with comprehensive safety precautions weve implemented on all journeys. Now their website is inaccessible. Todays Vantage song and dance. I can't beleive you would still be talking about the BBB etc. at Get Contact Info for All Departments Vantage Deluxe World Travel Org Chart Henry Lewis Founder 5 6 (16) (15) (4) (1) Keith Nashawaty General Counsel 6 6 Show More (+4) Vantage Deluxe World Travel Team Growth BBB Business Profiles are provided solely to assist you in exercising your own best judgment. [1] The second son of Francis I, he became Dauphin of France upon the death of his elder brother Francis III, Duke of Brittany, in 1536. at Henry R. Lewis Chief Executive Officer Vantage Deluxe Travel "I visited Normandy to honor my father, Cpl. I have emailed all the same people and filed the same complaints as you. She read me back what payments would go to the different CCs I used. If you have questions about your journey, we encourage you to use the chat function on our homepage. VTEX, Looking for talents for Branch Director/Sales Manager position($5.000 up) base in HCM, please via cv to [emailprotected] Since so many folks seem to know so much about GCT, and OAT (never mind that they haven't been) can someone tell me frankly how to get OFF their mailing list. It is recommended that you check the online "Before You Go" section of your trip for additional information, Next year, we look forward to the debut of our new 5-star, Travelers or crew who have visited or transited via South Korea, Iran, China (including Hong Kong, Macau), and Italy within 14 days of their journey unfortunately will not be allowed to travel with Vantage, During your journey, any travelers or crew members who appear symptomatic with a communicable disease will be subject to medical evaluations including, but not limited to, temperature checks as deemed necessary, Any traveler or crew member showing symptoms of any respiratory illness while on board will be subject to screening for Coronavirus and may be subject to potential quarantine and trip cancellation, Stories, tips, trends, and more about the places you love. Anyone want to. Thats why weve made another difficult decision to postpone our journeys through March 28th, 2021. Thank you for entrusting Vantage with your travel dreams. ParrottMom says no. Is Vantage related to Grand Circle & OAT? - Fodor's Travel Talk Forums Our Customer Service Concierge is currently experiencing a high volume of calls, resulting in unusually long wait times. Can I get my 173,116 Chase Ultimate Rewards points refunded? "At Vantage, our goal is to provide the ultimate in small-ship luxury experience," said Henry R. Lewis, founder and owner of . A service rep named "Bethlehem" responded to the certified letter . Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according tocourt. Click the link above to find out more. Known for its European river cruise operations, Vantage Deluxe World Travel has debuted its first seagoing vessel: Ocean Explorer. The Vantage Deluxe World Travel management team includes Henry Lewis (Founder), Vantage Deluxe (CEO), and George Tilton (CTO) . Boston, MA, US. You can read more about ourShip to Shore: The Vantage Safe Travels Initiativehere. }Customer Service. How to win your consumer dispute using the Elliott Method. Ship to Shore: The Vantage Safe Travels Initiative. at Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? address is he****[emailprotected], Henry Lewis's business email We are a deluxe travel company trying to navigate a world in which we cannot travel right now. Henry Lewis has a wide variety of experience in thetravel and tourism industry. le-de-France - Travel guide at Wikivoyage The church is of major importance in . Thank you again for your ongoing loyalty to Vantage. I recently sat down with Patricia Lewis to learn about the Vantage Foundation and its Vantage Heroes and Vantage Cares programs where she has fashioned her love for travel into a legacy of healing strangers, honoring selfless people, and changing the world. Here's what's shakin' on South Island. Vantage Deluxe World Travel - Tripadvisor Right now, our Customer Service Concierge is experiencing a high volume of calls, resulting in unusually long wait times. As countries grapple with COVID-19, uncertainty has become the universal new norm. This is the version of our website addressed to speakers of English in the United States. Interesting enough both Vantage and GC are located in Bostonbut Vantage I believe is a separate company.. All three are aimed at 55 and older. If you book with this company you might as well throw your money down the toilet, wrote one user last year. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. However, we ask that youplease do not call Vantage at this time. Vantage Deluxe World Travel 1.5 68 reviews #178 of 254 Tours & Activities in Boston Multi-day Tours Walking Tours Private Tours Rail Tours Bus Tours Open now 9:00 AM - 6:00 PM Write a review See all photos About Vantage began in 1983 offering tours to Australia and New Zealand. You can always log in toMy Portfolioand review your journey details. In the end, the court ruled against Henry and ordered him to pay the Boston Foundation $29.2 million for its shares. Vantage Deluxe World Travel. More importantly, our travelers are resilient. Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according to court records. She comes back and changes her story. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle. As we continue to navigate this global health crisis, weve all been required to change our lives and exercise increased flexibility. Now, with the European Unions new travel restrictions barring entrance for American travelers, were updating you once more. Henry Lewis - Email, Phone - Founder, Vantage Deluxe World Travel Please provide this promotion code to your Vantage call center agent. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. Dana Gerber can be reached at dana.gerber@globe.com. When contacting us, please provide your preferred telephone number, email, and reservation number. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com. At Vantage Deluxe World Travel, Henry Lewis is responsible for all aspects of the travel and leisure industry. ***********************, I would recommend you avoid booking a trip with Vantage Travel if there is any chance you may have to cancel. On TripAdvisor, a website where people can leave reviews of companies, Vantage has racked up more than 50 one-star reviews. The internet gives travellers a wide exposure to other people's experiences and opinions, and we would never travel with a company that has has much negative press as this one. Sean P. Murphy of the Globe staff contributed to this report. Vantagetravel.com is a privately held company. Postal Inspection Service, announced Tuesday that the United States has filed suit against. Lewis was a beneficiary of the services at West End House when he was a kid, and he credits the organization for giving him direction early on, that has resulted in much of his success today. more. Henry II (French: Henri II; 31 March 1519 - 10 July 1559) was a monarch of the House of Valois who ruled as King of France from 31 March 1547 until his death in 1559. SoulCycle Inc. I have read every report on all the boards and with a few exceptions they are trivial. Find contact details for 700 million professionals. Travel Insurance for Medical and med Evac from Europe. What does that entail? Plus, we have insightful letters, insider tips, and more. I want emails from Fodor's Travel with travel information and promotions. On TripAdvisor, a website where people can leave reviews of companies. Copyright 2023 Northstar Travel Media, LLC. CS said no refund, bigger credit only. Airbnb banned me because I used to live in Russia. My American Tourister luggage is defective. display: none; Cultivate Caring: Patricia has traveled much of the world and that experience has also allowed her to see an opportunity to make cultural connections for Vantage passengers while simultaneously making important financial impact on small villages along their riverboat tours. Following Ocean Explorer will be a second sister ship Ocean Odyssey coming online in 2022. The company advertises an all-inclusive experience, Most of the ships are relatively small: The $70 million Ocean Explorer, which, Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a, In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Vantage Deluxe World Travel / Vantage Travel Service - Complaints Board Bulk of payment in February 2020 for Iceland trip. Credit: 2021 Vantage Deluxe World Travel . As such, the region includes all of the metropolis, from the great French capital itself through the gritty inner banlieue right out to now far-flung suburbs and exurbs, together with several large surrounding towns that form part of the greater conurbation. Henry Lewis - phone & email - Vantage Deluxe World Travel - Founder IMPORTANT NOTICE: Were taking steps to respond to a ransomware attack. Let us know how it works out. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Boston-based luxury cruise company Vantage Travel made headlines this week for a spate of last-minute trip cancellations, spoiling travel plans for customers who were given a wide range of explanations for the disruptions. Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. The ship features 77 cabins and suites (including some at triple occupancy), and 15 solo staterooms. Tech fanatic. Suggestions for finding a *safe* Travel Buddy. Perhaps youve already even heard from us. Thank you for entrusting Vantage with your travel dreams. Most of the ships are relatively small: The $70 million Ocean Explorer, which debuted in 2021, accommodates about 160 passengers. He is seeking repayment of the loan plus interest. Henry Lewis is also affiliation with the American Management Association and the Travel and Tourism Industry Analyst Association. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. 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