Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. does not guarantee or assume responsibility for the accuracy or completeness of any information or data displayed through this other website, nor shall The Ritz-Carlton Hotel Company, L.L.C. By the way, the massage took place on the floor above the womens lounge, and this is where the other special-access amenities were located. I arrived and had a bit of an issue with the air con in the suite bedroom that was handled after two quick visits by a very friendly and extremely apologetic engineer. And dry saunas (which can be anywhere from 150 to 195 degrees Fahrenheit) are great for promoting recovery and improving circulation and I love that post-sauna feeling so much. Matthew at the front desk offered us room temp or chilled water or champagne when we arrived. The day before arrival, I was pretty surprised to notice that Id been upgraded to the hotels top Ritz-Carlton Suite. I knew ahead of time that with my spa service Id also have access to a ton of Ritz amenities (like the relaxation room, indoor pool and fitness center), and I did nearly all of them during my visit. Flat-screen TV, Mastercard, I definitely plan to stay at the Ritz-Carlton Charlotte again whenever in town. I liked my time at the pool, eating, sitting and even working. The only other negatives were the subpar WiFi speed (18-20 Mbps up and down is pretty weak for a luxury hotel), subpar lighting in the vast living room and bedroom living room space (the hotel brought up to extra lamps to help), and the bedroom curtains didnt extend quite enough to provide true blackout. Both offer luxurious relaxation areas and treatment packages that will have your dry, winter skin saying "namaste." 29. The Ritz-Carlton Spa - Charlotte. The Punch Room Kevin helped create an Easter surprise for our granddaughters who visited while we were there. But once you enter, the hotel lobby is dark and fancy on the inside with plenty of seating and a cool vibe. Please do research before booking this property. Address: 201 W. Trade St. Charlotte, NC 28202. Have an amazing day! Bravo Destiny, Mike and Angela you all truly live up to the Ritz Carlton brand promise. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. There was also a strong smell of marijuana on that floor that hit you everytime we got off the elevator. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Chicken salad that seemed like it was tuna in a can served with chips. Respect the privacy of others. Are any cleaning services offered at The Ritz-Carlton, Charlotte? %PDF-1.6 % The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. ft. of meeting space and an innovative Design Studio for planners, Urban Garden with three settings for weddings, meetings and social functions, 10-foot ceiling and floor-to-ceiling windows with city views, Bathroom sanctuary with flat-screen TV, plush robes, dual vanities and separate tub and shower, Nespresso gourmet coffee and tea presentations, More than 12,000 square feet of meeting and event space, Penthouse-levelThe Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities. I would NEVER EVER go back to this spa. You can sort and/or filter them by time of year, review score, and more. The rooms at The Ritz-Carlton feature a modern and elegant interior. A popular destination for Charlotte locals, K Lounge offers a sophisticated, Uptown setting for interactive cocktails and shared plates in the hotels lobby. While we were enroute to the hotel on the day of checkin, the rooms manager called to ask if we had any room preferences, and we were upgraded to a large suite, and she even put some goodies for the kids in the room. Ill have to keep this in mind, thanks for the review! Massages and facials start at $130, beauty services at $40. Used the app chat to put the request in for pick up when I left the room shortly after 3pm and was told someone would go up to the room then. I had my lunch by the pool, and then I learned some new barbell choreography to teach the next day from that same position so yes, I had a little bit of work, but the setting was lovely. Please see our partners for more details. The rooms at The Ritz-Carlton feature a modern and elegant interior. 45 Things to Do in Charlotte | Winter Activities in Charlotte Located close to Queen City Quarter and Spectrum Center, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. I also love sitting there feeling the beads of sweat forming on the skin. Once I arrived at the spa, I got a tour of the facilities by the friendliest and most helpful locker room host, then I changed into my robe and went straight to the amenities. Visits to the salt room are included in any one of the Ritzs spa packages, as is access to a 16-head experience shower, sauna, pool, and relaxation area, with everything you need to style your hair post-experience. Apparently there are two types of salt rooms and one type is where actual salt flakes are blown out into the air. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. 11 Best Spa Hotels in Charlotte NC 2023 - WOW Travel Wellness in Charlotte NC | Healthy in Charlotte NC As well as an indoor swimming pool, the penthouse spa and wellness center also features a whirlpool, 5 treatment rooms, relaxation areas, a pink Himalayan salt lounge and a gym. Staff is very friendly but amenities are lack luster for the price. Arrival: It was true that there were no valet staff when I arrived (weird because the JW Marriott had several who were quick and happy to assist me so why can't the Ritz Carlton have valet staff?) call when I needed one. Ambassador elite recognition: No upgrade, late check out of 4pm offered when I checked. Michael Matthews Director of Sales & Marketing michael.l.matthews@ritzcarlton.com, Amazing Ambassador upgrade to Ritz-Carlton Suite amidst a wonderful luxury stay, My recent three night award stay at the Ritz-Carlton Charlotte (allowing me to see the Jumpman Invitational UNC basketball victory over Michigan) was pretty impressive with an upgrade to the incredible 2900 square foot Ritz-Carlton Suite, outstanding service and service recovery, great F&B, and perhaps the best air conditioning Ive ever had! Basically, almost all of my #prearrivalchecklist requests had been honored. 0 A room with bathrooms. School just got out so we decided on a quick one night stay at the Ritz CLT. The Ritz-Carlton, Charlotte, nestled in the heart of the vibrant Uptown neighborhood, offers five-star luxury with distinctly local touches. Guests appreciate our proximity to local attractions including notable museums and idyllic parks. Step out on the Bohemian Garden Lawn of the artfully designed Grand Bohemian Hotel and find rest in the Argentinian-inspired rooms. The service from the time we pulled up at the door to the time we left, the service was friendly, helpful and amazing. Reserve by Phone This was my first time in a salt room, and its just what it sounds like a room with blocks of pink Himalayan sea salt for walls and a warm pink hue. I am extremely disappointed in our experience compared to my previous visits over the years. 5+ images. Hi, I'm Ashley. This green hotel removes stress with their Vitality Lounges, including a pink Himalayan salt room, a dry sauna and . This is the version of our website addressed to speakers of English in the United States. The rooms were clean and well attended by housekeeping staff. The fact that the front desk called ahead when we checked in was proof they had an appointment for me. The front desk woman was so apologetic and even reached out to the spa manager to try to have a masseuse come in that night for me. My entire bill was $66 $16 for my last mornings coffee and $50 toward housekeeping gratuity that I had asked to add after forgetting to leave the cash gratuity before my departure. Guests are required to show a photo ID and credit card upon check-in. We were offered welcome glasses of champagne during check in and everything was explained to us. And just to reiterate the massage was totally top notch. and this was no comparison. Required fields are marked *. Please see our partners for more details. So we walked to the spa, the staff greeted me Kindly and even knew it was my birthday (found out the front desk calls ahead when you check in)! I was hoping for something great. Sign up to receive new blog posts by email here. Yes, it is 0.04 miles away from the center of Charlotte. The Ritz-Carlton, Charlotte Reviews, Deals & Photos 2023 - Expedia Check in: Perfunctory, not a warm welcome, no property information provided, just the bare minimum. Good Morning Sal_Paradise, Thank you for such a comprehensive and respectful review of the hotel. Even though I was at the Ritz spa on the weekend, and I did pass other spa guests in the hallways, I got both the salt room and the sauna to myself, as well as the relaxation room I visited later. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. I had even suggested I should downgrade to avoid the issues. I knew something was up already before we even arrived. The maximum number of extra beds and cribs allowed depends on the room you choose. The service recovery was fantastic. #AmbassadorStatusMatters The hotel chat also confirmed my checklist would be properly handled, and that Id been granted #earlycheckin and #latecheckout. The Ritz-Carlton Charlotte is located in Uptown (which is Charlottes downtown) on Trade Street. I am extremely disappointed in our experience compared to my previous visits over the years. Review tags are currently only available for English language reviews. The Ritz-Carlton Hotel Company, L.L.C. Room service is available 24/7. One time, it smelled like someone sprayed air freshener, but next time we can up, the smell was back. Taxes and fees that are shown are estimates only. The spa takes up the top two penthouse floors of the hotel. The Ritz-Carlton, Charlotte - Tripadvisor nearby. But it would have been nice if there were instructions on the room, in case I did miss something. From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. In the lobby is a wine bar which has some takeout options, a separate lobby bar, a BLT Steak and a coffee shop. She went on to ask if I had a reservation. Moreover, it also has a swimming pool, a whirlpool, a fitness center, a nail salon, and a Himalayan pink salt room. I never even used the automatic coffee maker in the kitchen. Staff was limited but very helpful. Booking not found double-check your booking number and PIN then try again. There was a mini bar along with Nespresso Machine and a separate fridge and a powder room. There was a locker room. Mistakes can be made and are forgivable! The LEED Gold-certified hotel is perfect for both an escape and exploration; its downtown location is walking distance to notable attractions. This might have been the biggest Bonvoy suite Ive ever had? They have INCREASED their prices alot to compensate the money the business has lost. The service and friendly service from Mike, Destiny, and Angela are top notch. Get lost in one of the five treatment rooms for an excuse to extend your weekend of pampering. That orange-infused water was a hit, and I went back and refilled many times from the sweet little refreshment stand. , Your email address will not be published. We enjoyed breakfast at the BLT and Taylor was very helpful with our order. We had a long layover in Charlotte and stayed overnight. Bathtub I regularly visit other comparable spas (e.g. I would definitely go back, I guess this is the master thread so: Stay Report 11/26 to 11/27 Location:The hotel is located on the corner of Trade and College right downtown. The hotel also does not accept credit card authorization forms, Complimentary valet parking for BLT Steak and The Ritz-Carlton Spa, Charlotte. The Ritz-Carlton, Charlotte. Without the service, delivering on special touches and a nice property, you really have to question the ethics of charging the room rates they do. Sounds like a great place to go for a girls spa day! The hotels location in Charlottes Uptown neighborhood places guests in the citys hub for arts and culture. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. Friday - Sunday 9 a.m. to 7 p.m.. By clicking on the 'Accept' button below, you acknowledge that you will be leaving the ritzcarlton.com website. Air conditioning The Spa & Wellness Center | The Ritz-Carlton, Charlotte Skin by Blair Neighborhood: Dilworth Contemporary design welcomes guests to the Uptown Charlotte hotel, complete with regional art and dcor that blends style with the comforts of home. See Travel.State.gov. If you stayed at this property through Booking.com, you can write a review. We ate breakfast there and the food was delicious! Restaurants and bars:BLT Steak and K Lounge. Angela is amazing as well she always is seen helping her coworkers and is always a resource I hear for assistance in the Charlotte community. The Punch Room is available for private functions. All they said was that I could try again on another weekend, but someone else is booked, just not me. Even entry level rooms here are huge at 500 square feet, We had a great experience at this Ritz.
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