All of our products carry a full warranty against defects in materials and/or craftsmanship. I can assure you that the pan has not been dropped, or mistreated in anyway. Henckels knives are known for their quality and are made in the steel capital of the world, Solingen. Iconic cast iron and ceramic cookware rooted in France. 1. Promotions and discounts, including free shipping, will be communicated on the website, through emails, and direct marketing, such as mailers. Please check your entries and try again. We cannot apply a promotion to a previous purchase. Our warranty is not transferable and cannot be assigned or given to anyone else. Get Up To 60% Off Zwilling warranty Purchasers of products who wish to make a warranty claim based upon a product defect, please mail in your product to Zwilling at the address provided below. ZWILLING J.A Henckels will be responsible to pay to ship your replacement order to you. ZWILLING Cutlery Sets With the right care, our knives can often last a lifetime. Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. The lack of communication and accountability has left me feeling ignored and unappreciated. Browse the Zwilling Pro and Four Star knife ranges and even Zwilling Bob Kramer Knives and get Free 2-Day Shipping on cutlery orders over $49. At times, some credit cards may not be authorized for purchases outside of their issued country. ZWILLING A proviso: the warranty may not continue with the transfer of ownership. If your item is discontinued or out of stock, you will receive a replacement of equal value. Please check your entries and try again. For shipping, you are responsible for the cost of shipping your item to us and may use any shipping carrier of your choice; we ask that you obtain a tracking number so that you can track the package in the event it gets lost in transit. Free 4-Piece Set of Pan Protectors. Join the mailing list and stay informed about offers, events, tips and news about our products or be invited to promotions (e.g. When returning the cookware, users must include information about the damage or defect. If you have an item that you really want but you can't decide, add it to your wishlist. Many browsers offer the option of restricting the storage of cookies or stopping the use of cookies completely. "You will be pleased to know that all of Zwilling's products are fully guaranteed against defects in materials and / or craftsmanship. Learn more about Contact Us | ZWILLING.COM Zwilling JA Henckels Knives Review If you purchased your product at a physical location such as a WebShipping times are in Business Days which do not include Saturdays, Sundays or Holidays. ceramiccookwarehub.com original article created: This site is reader-supported; if you buy through site links, we may earn affiliate commission, at no extra cost to you, to help with maintaining the site. This will help you to keep track of all of amazing products that will make your cooking experience even better. Get Up To 60% Off Award-winning beauty tool experts since 1980. We aim to get your goods to you in the shortest amount of time and in the most cost effective way. Be the first to know about promotions, competitions and new products and also get exclusive discount codes to use in the online shop. Your electric kettle supports your everyday life with comfort and safety. Made in Solingen, Germany. (FAQ) Frequently asked questions | ZWILLING.COM Please note that your wishlist will not reserve inventory or sale pricing. I guess the answer is, how long do consumers expect the product to last? Standard (5-7 business days) Over $59.00 - Free, Standard (5-7 business days) Under $59.00 - $6.99. Mother's Day View Our For both your security and ours, we use a third party company to verify all of our online payments. ZWILLING, German-made, winglet blade with special serrated edge and piranha teeth 6 programmed settings: Pulse, Smoothie, Cocktail, Ice cream, Ice Crusher, and Cleaning Hidden display when powered off Offers may not be valid at ZWILLING Outlet Stores. The lifetime guarantee for its cast iron cookware covers the original owner, whether the cookware item was a gift or self-purchased. Provide your account email address to receive an email to reset your password. Enter the order number and email. SHOP NOW, Gift With Any HENCKELS ZWILLING J.A. Error! We're happy to help. The warranty applies from the date of purchase. To be fully informed, it comes down to reading the fine print or checking with the customer service for that company if the written warranty is not available. View Our You will receive an email notification when your return has been processed. from cutting through the outer box or padded envelope in which they are mailed. WebZWILLING is one of the most famous knife making companies in the world and has been renowned for producing high-quality cutlery for almost 300 years. Additionally, to comply with Canadian Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. HENCKELS CANADA LTD., 4175 14th Avenue Unit 6 Markham, Ontario, L3R 5R5. Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. Exclusive recipes. On this website, cookies are used by ZWILLING J.A. Important: Keep a copy of the warranty and a copy of your purchase receipt! Zwilling.com will accept your return by mail for unused items only. Error! If your product arrives faulty or damaged ZWILLING J.A. Customer service are available Mon Fri, 9am to 4pm. Covered damage will result in the company repairing or replacing the cookware without any charge. We cannot apply a promotion to a previous purchase. WebCreate an account. Most offer replacements rather than refunds and do not cover the costs of shipping or incidental damage. Delivery charges will differ so please check before you order. We're happy to help. Enter the order number and email. SUBJECT TO THE EXCLUSIONS, ALL PRODUCTS FROM THE ZWILLING GROUP BRANDS HAVE A LIFETIME WARRANTY. Sign in to view your Wishlist, track your orders or just pick up right where you left off. Please make sure your billing and shipping address is exactly as it appears on your credit card or banking statement. Zwilling is the parent company and US customers can refer to its warranty. Cookies are small files that are stored on your device when you visit certain web pages. WebShop Zwilling J.A. HENCKELS will refund the purchase price and delivery charge. Join the mailing list and stay informed about offers, events, tips and news about our products or be invited to promotions (e.g. Henckels, LLC 270 Marble Avenue Pleasantville, NY 10570 *Please allow 12 weeks for the inspection process and return delivery of your product. WebCustomer Service The Zwilling Group stands for tradition and continuous growth Nationally and internationally You can contact them by phone on 1 (800) 777-4308. You can find more information about the processing of your data in our. Zwilling Your tracking number will provide you with means of tracking your package should it become lost in transit. DATA Please Click Here to download the ZWILLING Warranty Return Form. This refund may take up to 3-5 business days to post. While shopping can be fun, considering the warranty is important. However, please note that our warranty does not cover wear from normal use, or any damage resulting from use other than the intended purpose of the item. The company reserves the right to fully examine any cookware products that users claim are damaged or not functioning correctly before they will repair or replace them. This warranty gives you specific Free 4-Piece Set of Pan Protectors. WebWarranty: Thank you for your ZWILLING J.A. Click the "Apply" button on the right side of the page. Please provide the purchase date when inquiring about a warranty claim. We will credit you for those returns, accompanied by Before mailing in your product to Zwilling in connection with your warranty claim request, please review the information below to ensure the safe return of your product. If you purchased your product from an online marketplace Any implied warranties that may be We will also refund the purchase price together with delivery charge for any product that develops a fault within a period of 1 year from delivery (other than due to normal wear and tear, failure to follow instructions or misuse). We will credit you for those returns, accompanied by an original receipt, received within 60 days of the purchase for the price paid in the original form of payment. If you cannot get your order to go through, please try PayPal. We package and ship your order as soon as we receive credit card authorization and verification. Henckels Canada LTD. uses Canada Post to deliver your order. Zwilling Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Once you applied the promotion to your order, the prices and shipping charges, if applicable, will be adjusted according to the applied promotion, with the discount reflected in your GRAND TOTAL. Id appreciate your help. Some promotional offers may not be combined with other offers. Your browser's Javascript functionality is turned off. If you wish to return an unwanted product you have 14 days from the day you receive the goods to cancel. Click the "Apply" button on the right side of the page. Durable ZWILLING special formula stainless steel Exceptionally sharp FRIODUR ice-hardened blade Ergonomic, triple-rivet handle Made in Germany ADD TO CART 4 interest-free payments of $87.49. Under the lifetime warranty, ZWILLING will repair your item where possible, or replace it on a like for like basis. WebSeries; MIYABI Birchwood SG2 5000MCD; MIYABI Kaizen II 5000FCD; MIYABI Evolution 400FC; MIYABI Kaizen 5000DP; MIYABI Koh 400FC; MIYABI Black 5000MCD67; ZWILLING Kramer Euroline Stainless Damascus, Iconic cast iron and ceramic cookware rooted in France, The finest Japanese cutlery handcrafted in Seki, Japan, Stainless-steel cookware and more from Belgium, Essential cutlery and kitchenware for everyday cooking. Culinary Insider program terms and conditions. Learn More YOU SAVE: -21% $215.00 $169.99 Earn 169 points in our free Rewards Program. If the customer wishes to return unwanted goods they are responsible for the cost of return delivery. Offers may not be valid at ZWILLING Stores. The following restrictions apply: To qualify for a specific promotion, your order must be placed during the specified promotion period. If your item is damaged during repair, it will no longer qualify for warranty. Mother's Day Product replacement may not be exact. Free shipping offers are valid on standard shipping for orders placed at zwillingonline.com with a specified minimum purchase. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. SHOP NOW, Gift With Any HENCKELS Youll find that most cookware companies will offer a limited lifetime warranty. These limits might be about whether or not you follow care instructions or other limits imposed by the company. Enter the order number and email. While we always strive to achieve this delivery time, we cannot guarantee this. When purchasing your product online, the warranty details are often in the fine print. Click here to switch your Enter the order number and email. We're happy to help. HENCKELS cookware has a lifetime warranty against manufacturers defects. Bob Kramer offers sharpening & reconditioning services exclusively for owners of Custom Kramer Knives. Please check your entries and try again. Gift Guide. Have questions about your order? Please note, ZWILLING J.A. Save your information to make future ordering quick & easy, Become eligible for offers available only to registered customers. Please include a letter containing your full name, address, phone number and e-mail address with a brief description of the issue on a letter size sheet of paper. No, at ZWILLING there is no minimum order quantity. Get Up To 60% Off In Stock MANUFACTURER DIRECT Ships within 1-2 days 4.9 (2203) Description The chef's knife from the ZWILLING Pro series is an almost universal tool for the convenient preparation of a wide variety of dishes. Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. SHOP NOW, To sign up to zwilling.com please visit My Account. If you purchased your product over the Internet, please provide all Error! Quality cookware made in Italy since 1889. Packages that are returned to us for any of the following reasons are subject to actual shipping and return charges. The problem is that the choice of words will differ, making it tricky to know how items compare in whats cover. To place and complete your order effectively and to answer enquiries fully, ZWILLING stores certain information about you. which you purchased your product. Offers may be used only once unless otherwise specified. ZWILLING J.A. Error! We often think that a warranty or guarantee suggests the company will back its goods. If your order was canceled, please be advised that a charge may appear on your account. Packages returned after 3 failed delivery attempts or unclaimed at the local UPS facility. WebAttn: Warranty Department ZWILLING J.A. Online purchases cannot be returned to Outlet Stores. Dismiss. HENCKELS CANADA LTD.,4175 14th Avenue Unit 6 Markham, Ontario, L3R 5R5. We use USPS, FedEx and UPS for order deliveries and reserve the right to choose the best carrier for your shipping address. Products produced by GreenPan, including the set reviewed in my ceramic cookware guide, are covered by a limited lifetime warranty that encompasses defects in workmanship and material, but only if the pan was not used in a professional setting. Extra heavy items may be subject to an additional charge. We offer free delivery on all orders over the value of $99 or a flat rate of $15 for all other orders. WebZWILLING Pro 2-pc, Chef's Set 4.8 (54) $179.99 + SALE -11% ZWILLING Pro 3-pc, Starter Knife Set 5.0 (129) $279.99 $249.99 + Henckels CLASSIC 3-pc, Starter Knife Set 4.8 ZWILLING Thermo We recommend rubbing a small amount of cooking oil around the rim to create a seal and prevent rust from re-appearing. ZWILLING Enfinigy Power blender You can change your password in the password section in your account. Choose the shipping carrier of your choice and return the items insured with tracking (for your protection) WebYou can contact customer service by email at customerservice@zwilling.ca or by telephone at 1-800-775-6020. Please check your entries and try again. Error! Any Product made by Kramer Knives has a 6 month warranty that covers materials and craftsmanship. In order to determine replacement eligibility, we would appreciate the opportunity to inspect your ZWILLING product. If it is determined that the item is eligible for a warranty replacement, please note that while we will make every effort to replace it with the same item, we cannot guarantee availability. ], Can A Ceramic Pot Go On the Stove? Standard. Have questions about your order? On Select Products In addition, statistical data on website usage can be collected and analysed and used to improve the sites accessibility and customer experience. Sign in to view your Wishlist, track your orders or just pick up right where you left off. Enter the order number and email. Not in the literal sense. We will NOT be able to return any item/s to you for whatever reason youre not happy with the replacement. You can find more information about the processing of your data in our. Some exclusions to the ZWILLING warranty may include: Damage caused by misuse or abuse of the product, Products that specify a limited duration of the warranty on the product packaging, Failure to adhere to ZWILLING guidelines for the general care and use for products. Paying attention to the warranty wording and whether you can easily get a replacement if necessary, can help with choosing the best product when looking to buy cookware. By clicking Sign Up, you are agreeing to our. $150. You cant claim the cost of repairing or replacing affected property, e.g. See your order even if you are not a registered user. You will receive a shipment confirmation email, which will contain a link for you to track your parcel. Please turn it on so that you can experience the full capabilities of this site. To avoid additional charges, please double check your addresses and make sure the recipient knows the package is coming. For any questions concerning warranty please click here. Final sale merchandise including merchandise sold with visual imperfections, may not be returned or exchanged. In Stock MANUFACTURER DIRECT Ships within 1-2 days 4.9 (412) Sites-zwilling-us-Site Premium stainless steel cookware from Belgium to your kitchen. It will give you an idea of what to expect when and if claiming under a warranty. ZWILLING If you have any additional questions, please contact us. Video tutorials. WebZWILLING Thermo 15-oz Travel Bottle 4.8 (94) $31.00 $21.99 + NEW ZWILLING Thermo 3 pc To Go Set Matte Black $108.00 $59.99 + NEW ZWILLING Thermo 3 pc To Go Set Once you applied the promotion to your order, the prices and shipping charges, if applicable, will be adjusted according to the applied promotion, with the discount reflected in your GRAND TOTAL. Zwilling Warranty Return You will be pleased to know that all of our products are fully guaranteed against defects in materials and / or craftsmanship. Please turn it on so that you can experience the full capabilities of this site. WebThis webpage is for product registration only. If you are located in the USA, kindly address your return to: Please include a letter containing your full name, address, phone number and e-mail address with a brief description of the issue on a letter size sheet of paper. Free 4-Piece Set of Pan Protectors. information about your purchase including the name of the website (if applicable) No adjustments will be made to existing orders, and cannot be applied to returned merchandise. If you have any questions about the Custom Knives Warranty or reconditioning, please contact us at:Kramer Knives Inc.360.738.6004info@kramerknives.com. Prices for the items that are valid for the discount will be reduced by the amount of the promotion, and reflected in your ORDER SUMMARY. They offer a 2-year manufacturing defect warranty on their Thermolon ceramic non-stick coating. This warranty does not cover any defects due to normal wear and tear, damage due to misuse or abuse, alteration to the product, negligence, or any damage resulting from use other than the intended purpose of the item. Customer Service USA | ZWILLING.COM Since 1731 - German home kitchen products. Please keep in mind that we cannot price match your new order with one previously placed, the pricing will reflect any current sale or online pricing. Kick off your new kitchen routine with our high-quality, functional products. Henckels UK Ltd can only process warranty claims from customers in the UK & Ireland for ZWILLING Group products that were bought in the UK & Ireland. We do not offer repairs of any kind. As a customer, I expected a much better level of service from a brand as renowned as Zwilling. Alternatives pages: Product Registration (all products) 5. Cookware Purchase Their warranty states that they will repair or replace products that are defective and have been used and cared for following the companys use and care instructions. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Our warranty is made only to the original owner. SHOP NOW. Defective products that are discontinued and no longer available will be replaced with a product of equivalent value and function. Is this really different from a lifetime warranty? If you feel your product qualifies, we would appreciate the opportunity to inspect your ZWILLINGJ.A. number of years. There are exclusions to this guarantee that users will want to consider before sending in their cookware for the company to evaluate, as Zwilling want to examine the products before agreeing to repair or replace the product. Occasionally, ZWILLING will offer code-based promotions that can be redeemed online. WebExtend warranty to 5 years. View Our To comply with U.S. Some promotional offers may not be combined with other offers. All ZWILLING Group products sold in the UK & Ireland have a lifetime warranty for domestic use against defects in manufacture and materials. You will receive e-mail confirmations both when your order is received as well as when your order is shipped. We suggest that you send your return using any carrier of your choice and request a delivery confirmation tracking number. Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Covers faulty workmanship and/or materials, as well as breakage from thermal shock during cooking. If your order does not arrive please contact customer services at customerservice@zwilling.ca or 1-800-775-6020 and a member of the team will be able to help you. Award-winning beauty tool experts since 1980. You will be pleased to know that all of our products are fully guaranteed against defects in materials and / or craftsmanship. After a warranty evaluation by a professional representative from the company, T-Fal will provide a replacement for a faulty product, but you may need to show proof of purchase.
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