With the help of just a few questions over the phone, we have programs where claim approval reaches 95 percenta few points better than most. Your customers dont have time to wait, so we dont make them. At Fortegra, we understand that your customers' vehicles are a critical component of their lives. Establish claims by inputting data from claim documents received from various queues. This review was chosen algorithmically as the most valued customer feedback. Holly Bohn - Executive Vice President, Chief Marketing Officer My contract says accidental damage such as cigarettes burns and spills. Holly Bohn - Executive Vice President, Chief Marketing Officer Being vertically aligned helps us provide the best quality products and services to our clients. Submit a complaint and get your issue resolved. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. Remain flexible to work various shifts and be willing to learn all lines of business withinthe department and occasionally assist other units within the company. 09/22/2022. And faster is better. Basic to moderate skills in Word, Excel, and Outlook and other Microsoft Applications. Sign in to save Customer Service Representative I at Fortegra. Fortegra Consumer Support WE ARE HERE TO HELP Whether you need to file a claim, check the status of an existing claim or get in touch for any other reason, get started by selecting the policy or product type below. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy, Meet The Six Underwriting Companies In The Fortegra Family, A Kentucky-domiciled life insurance company, A Louisiana-domiciled life insurance company, Provides life insurance in the state of Louisiana, Product lines include credit life, health and accident, and life insurance, A Delaware-domiciled property and casualty insurance company, Provides credit-related property insurance in over 40 states and the District of Columbia, Product lines include real estate and automobile collateral protection, credit property (primarily consumer goods), non-file, warranty, and involuntary unemployment insurance, A Georgia-domiciled property and casualty insurance company, Provides credit-related property insurance in Georgia and North Carolina, Product lines include real estate and auto collateral protection, credit property, contractual liability debt cancellation, vehicle service contracts and extended service contracts, involuntary unemployment insurance, and non-file, A California-domiciled property and casualty insurance company, Provides insurance products in the state of California, Product lines include personal auto, disability, fire, liability, and marine insurance, A Georgia-domiciled life insurance company licensed in 45 states, Product lines include credit life, and credit accident and health insurance, Product lines include life insurance, health insurance, and annuities, Provides life insurance in the state of Kentucky. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. Fortegra has expanded to offer warranty and service contracts globally. Holly Bohn - Executive Vice President, Chief Marketing Officer Can't find your contract? The Czech branch has all the regulatory approvals in place and is ready to write business in the Czech Republic, effective immediately. For more than 45 years, we have delivered risk management. For more information on Fortegra follow us on our LinkedIn . Display a consistently positive, professional, and cooperative tone with customer,contacts, and co-workers. It has 300 total employees. This complaint was posted by a verified customer. Please send us an email with your order # and the details to TellUs@RoomsToGo.com. When my furniture first arrived the dining table came damaged. How much is a few points? Business Profile Fortegra Health Insurance Contact Information 1915 NE Stucki Ave Ste 300 Beaverton, OR 97006-6951 Get Directions Visit Website (800) 259-0455 Business hours 8:00 AM - 5:00 PM. We look forward to connecting with you. If you have filed a Home Warranty claim a Fortegra Customer Service Representative has authorized service: Unfortunately, after a replacement has been processed for a specific item the service contract DOES NOT transfer to the replacement item. Now come to today my dining room chairs have holes in them. After 4 separate calls to them and being on hold for 30 minute to 1.5 hours on each call, I am now told they can't fulfill my contract due to the furniture business I bought the furniture from is now out of business. Easy 1-Click Apply (FORTEGRA FINANCIAL) Customer Service Representative I job in Jacksonville, FL. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And weve got a few more tricks up our sleeves that will save customers even more time and hassle, but youll have to stay tuned for those. I call Fortegra Customer Service and receive the same push back. claim denied, sofa not even a year old, they wont cover a hole on the arm of the sofa, or wine stain fraud. Holly Bohn - Executive Vice President, Chief Marketing Officer We are deeply disappointed to hear of the issues involved with your order and we would love to see if there is any way we can help! They sent repair guy who started, I have gone to service 3 of the same sectional in the last. The Czech branch has all the regulatory approvals in place and is ready to write business in the Czech Republic, effective immediately. Please reference your terms and conditions for specific claim contact information for expedited service. Privacy Policy. Making a Claim Based on your preference, a Customer Service Representative will either mail or email you a copy. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. Fortegra can give your customers a break thanks to vehicle service contracts customized to fit their individual needs. Forms for a furniture claim? Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. This is a piece of junk/ poor quality. Reach out to your administrator.If you are having trouble reaching your administrator, please visit our EU website and fill out the contact form for additional assistance. This is dependent on the stores policy where you purchased your original item(s). I asked for a full refund of $269.99. As the customer, you are only responsible for paying shipping/delivery costs and taxes on the replacement item. Please email us your order # and the details to TellUs@RoomsToGo.com. Fortegra Agent/Agency Appointment Regulatory Specialist Jacksonville, FL Easy Apply 7d Fortegra Manager, Data Management Team Jacksonville, FL Easy Apply 3d $54K-$84K Per Year (Glassdoor est.) By continually looking at just a few simple things that help drive customer-friendly programs and policies, we know we can deliver on our promise to help partners and customers Experience More. Categories: I told them that I wanted it repaired or replaced." 1 plus years of customer service experience required; experience in a call centerenvironment preferred. They did not fulfill my contract as I now have to purchase the part, pay for shipping and pay someone to repair my chair which should have ALL been covered under my contract. Its not just what we stand for, but part of who we arebecause we know our actions are a reflection of your brand. If it was my first time recieving the items, they should be brand new out the box. News, Holly Bohn - Executive Vice President, Chief Marketing Officer Motor GAP Motor Warranty Furniture. Automotive, How does a three(3) year service plan expire after a year. Company Description Fortegra Corporation, an insurance services company, provides insurance-related products and distribution and administration services in the United States. You can unsubscribe from these emails at any time. 07/14/2021. Furniture & Adjustable Bases Appliances Electronics Pool, Spa, Patio, & Leisure Goods Jewelry & Heirlooms Home Protection Plans, Hours of Operation: Mon - Friday, 9 AM to 9PM EST, Mobile Device Protection Handset Protection, Hours of Operation: Mon - Fri, 8 AM to 6 PM, Motor Club & Ancillary Products: 877.687.1405, Motor Club Tire & Wheel Key Replacement Windshield Dent and Ding, Vehicle Service Contract (VSC): 877.686.9887, Mechanical Pre-pay Maintenance Lifetime Warranty Auto Auction Warranty Part Warranty, Guaranteed Asset Protection (GAP): 877.687.1431, Vehicle Service Contracts GAP Tire & Wheel Key Replacement Windshield Repair Motor Club, Life Disability Property Involuntary Unemployment Auto Physical Damage Accidental Death & Dismemberment. The service provider will accept cash, check or credit/debit card. We sent a picture and received a response that Our claim was denied because they "don't cover scratches". 4Repairs Submit a New Claim Claim Method & Info Verify Contact Info What Happened & Submit Claim Info We're here to help get your claim resolved as quickly as possible. JACKSONVILLE, Fla.--(BUSINESS WIRE)--Fortegra Financial Corporation(Fortegra), a leading specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), announced today that it is now the exclusive vehicle service contract provider for Motorpoint, UKs largest independent car retailer. Check us out each week to hear about tips and trends that can help protect you from everyday mishaps all year round. Clear verbal and written communication skills. Please email us your order # and the details to TellUs@RoomsToGo.com. Ability to multitask using various applications and channels of communication. Find startup jobs, tech news and events. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Scott McLaren - CMO The estimated total pay for a Customer Service Representative at Fortegra is $40,612 per year. Click the link in the email we sent to to verify your email address and activate your job alert. Holly Bohn - Executive Vice President, Chief Marketing Officer We would love to see if there is any way we can help! They are choosing to only reimburse me a partial payment because the contracted repair man came out to look at the chair only to tell me he couldn't fix it. Customer Service Representative I at Fortegra Financial. This comment was posted by a verified customer. Maintains a working knowledge of Fortegra's products and processes and support customer needs, including company and department guidelines, customer service standards and compliant sales practices. Since 1986, Smart AutoCare has been providing peace of mind for our customers. How does a three(3) year service plan expire after a year. Fortegra.com is owned and operated by FORTEGRA from its main administrative office located at: 10751 Deerwood Park Blvd., Ste. If the customer fails to be present during the appointed time or cancels the appointment while the service provider is in route, the customer is still responsible for the service fee. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. Smart AutoCare's dealers and customers are protected and have direct access to both the administrator and insurance company because our service contracts are backed by a contractual liability insurance policy (CLIP) issued by an "A" rated carrier with billions in assets. Its the Little ThingsHey, were not saying were perfect; no one is. It's not just what we stand for, but part of who we arebecause we know our actions are a reflection of your brand. To inquire about working with Fortegra EU, please click on the link below, Fortegra Europe Insurance Company P.L.C. 1 plus years of customer service experience required; experience in a call center environment preferred. Excellent interpersonal and customer service skills. For over 40 years, weve been delivering reliable risk management solutions. Fortegra Customer Service Representative I Jacksonville, FL Easy Apply 7d $31K-$38K Per Year (Glassdoor est.) Rooms To Go - Living room furniture falling apart, Rooms To Go - cindy crawford palm springs sectional sofa, Rooms To Go - the rep refused to help me with the leather coach, which started to fade away, Rooms To Go - Horribly delivery time, no stock availability. By (Malta company registration number C 84703), with its registered office at Office 13, SOHO Office The Strand, Fawwara Building, Triq l-Imsida, Gzira, GZR 1401, Malta, is authorised under the Insurance Business Act 1998 of the Laws of Malta to carry out general insurance business and is regulated by the Malta Financial Services Authority of Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 1010, Malta, Privacy Policy Terms of Use Solvency and Financial Condition Report Publication of Complaints. Just call our toll free number or use our online click-to-chat feature. However, depending on your item you may be able to purchase a new service contract on the item at the time of replacement.
