By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. Unable complete transaction due to resubmission of authorisation request by client. 2. cannot be before this month. Card failed the LUHN check. The number of authorisation attempts exceeds the limit. Thanks for contributing an answer to Stack Overflow! If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Please use the mobile device. The request to VOID a transaction was Successful. The Billing Firstname contains invalid characters. Your system should be storing this information and be retrieving it from your database when performing the above actions. Cannot authorise this card. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. A valid value is required in the format 123.123.123.123. To determine what the code means you will need to contact your merchant bank as they are bank specific. Values such as PAYMENT, DEFERRED, REFUND etc. Please refine the search. This field is compulsory and must be passed. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. The vendor does not match with the vendor who registered the token. to fix issue with successful transaction when 3DSecure failed we should apply rule Perform the 3D secure authentication for price range like 0.1 - 1000 for example - Eldar. Should be between 2.00 and 2.22. The transaction would has failed due to the fraud rulebase which you have set up onto your account. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. Please note that this only applies to Deferred transactions. The Authorisation attempt was Declined by the cardholder's card-issuing bank. You will find the corresponding transaction status in the status field of the getTransactionDetail response. Missing SagePay . This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. and cannot be the same. The check digit invalid. Please contact support to re-enable this functionality. This URL must be http:// or https:// and be no more than 255 characters in length. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The Delivery Address contains invalid characters. This will be required if you have AVS turned on within your Sage Pay account. I've found when using the module with the sagepay simulator 3d-secure 'just works' and had no problems (and no config changes at all - including the 3d-secure conditional action being disabled). Check the content of the field you passed to ensure the e-mail address is valid. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. E.g. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. Unable to find the transaction for the supplied. Cannot retrieve contributors at this time. Gateway specific fields. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. There is a problem with the details that have been supplied. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. The Sage Pay Server is expecting "Status=" to be the first characters in the response. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". 1850 20 21 20 IE Sales Questions. Connect and share knowledge within a single location that is structured and easy to search. The request was unsuccessful to the server being down or overloaded. The RelatedVendorTxCode does not match the original transaction. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The TxType field determines how the transaction will be processed by the Sage Pay system. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. Either an INVALID or MALFORMED response was returned. If you need to process this transaction, you will need to process the Authenticated transaction again. The supplied is not available on any merchant accounts associated with this vendor account. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. The email address provided was not recognised by PayPal. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. RESULT Values for Transaction Declines or Errors Provided vendor name does not exist in the system. SagePay and Spektrix - Support Centre You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. The CardStart date that has been entered is not a valid month and year combination. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. Step 1: Create a merchant session key (MSK) Generate a Merchant Session Key ( merchantSessionKey ) using your Integration Key and Integration Password to authenticate your requests. Form transactions are disabled for this vendor in the test environment. The user does not have permission to view this transaction. The server has refused to fulfill the request. Everything worked as expected and a new resource has been created. You must check your code to ensure that you only use a fully qualified URL. Any other characters or lengths will produce this error. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. The PaymentSystem used for the original transaction does not support repeat transactions. Sage Pay send a server reponse to the tranasction registration POST in the Server protocol (see A2 in Sage Pay Server Protocol). If you attempt to refund in another different currency to the original payment then you will receive this system message. A valid value is required in the format 123.123.123.123. AVSCV2 rule not added. Client IP address is restricted by the vendor. The server encountered an unexpected condition which prevented it from fulfilling the request. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. Any values provided which is not numeric will generate this system message. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. The Transaction has already been Released. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. If you are passing any other characters, or spaces, you will receive this error. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. 3D-Secure Not Working [#1111392] | Drupal.org It is likely that you are submitting several email addresses which is therefore generating this system message. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. Just for some context, Apply3DSecure values are: 0: Use the default setting on the Sage Pay System; 1: Force 3D-Secure checks and use appropriate rules The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Integrate Your Own Form | Elavon Developer Portal Handling the response and customer redirection Step 3. The BillingAddress field which you have provided is longer than what is allowed. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Configure the Settings - SagePay Form. Hot Network Questions MBS benchmarking The location of a single object in empty space lvresize command doesn't increase size of lvm . Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. If you had entered the start date incorrectly please enter the correct date and try again. If any other characters or digits are entered then this error message will be displayed. cannot be before , please check. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The ClientIPAddress format is invalid. If the monitor page is showing everything normal please contact Sage Pay directly. There are no card details registered for the token. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. opayo - 3DSv2 Sagepay Direct Integration basics - Stack Overflow 123.456 instead of 123.46, then you will receive this system message. Please supply ISO 4217 standard currency codes. Your deferred transaction was Aborted successfully. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. The IP address of each new server you POST from will need to be registered with Sage Pay. You cannot set the administrator password using vspaccess. If no security code (CV2/CVV) has been provided, you will receive this system message. This field should only contain alphanumeric characters and must be 100 characters or less. 3 User on the Card Details Entry Page. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. 4.The RedirectURL must be valid. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. The Amount you are passing has more digits after than the decimal point than is allowed. This Refund would exceed the amount of the original transactaction. You must supply one of the following nodes with this command, either OR . It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. Make sure you've entered your details correctly as we'll use this email address to get in touch with you. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. The payment requires authentication, Token system does not support this. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. The Success URL value will need to be provided within your crypt string when posting your transaction registration. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. The Billing City contains invalid characters. You signed in with another tab or window. The card is not yet valid. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. You will need to send the long card number only which is situated on the front of the customers card. You will need to enter the CV2 or card security code on the payment pages in order to continue. The Description field can contain up to 100 characters. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. 0800 028 1662 UK. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. The end date is more than one month after the start date. ##### must be a numeric value with up to 2 decimal places. Transaction not in paypal registered state. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The bank did not respond within an acceptable time limit. Invalid request. Only C class subnet masks are allowed for blocking. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. The Vendor Rule Bases disallow this card range. We could not process your message, please check your integration settings or contact the support team. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. Either provide the user with access to the chosen or select another which the user has access to. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. Surcharge not allowed on this payment system. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. Extracting arguments from a list of function calls. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. This system message is only generated if you are attempting a Manual transaction where you are sending the Auth code to us within My Sage Pay. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. SagePay will request card authorisation if 3DS authentication was successful. The RelatedSecurityKey does not match the original transaction. Interpreting non-statistically significant results: Do we have "no evidence" or "insufficient evidence" to reject the null? The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. Please ensure that you only ever use a fully qualified URL. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. You will need to check your code to ensure that the field is sending the correct code. The simulator saw the Vendor Name ''. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. Connect and share knowledge within a single location that is structured and easy to search. The primary admin user cannot be deleted. User authentication failed due to invalid authentication values. You will not be able to enter more than 200 characters in the card address box on the payment pages. This URL must be http:// or https:// and be no more than 255 characters in length. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. The currency field can only accept the ISO - 4217 codes. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. The request was unsuccessful. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. This URL must be http:// or https:// and be no more than 255 characters in length. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Why does Acts not mention the deaths of Peter and Paul? The link is: http://www.sagepay.com/system_monitor.asp. The BillingAgreement flag is invalid. This only occurs if there are problems with your POSTing component. You will need to check your code to ensure that the currency type is the same as the original transaction. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. If the address is longer than 200 characters, you will receive this system message. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. Common Errors Magento 2.x - ebizmarts You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. The start date that you have selected is later than the current date. Something went wrong: Invalid transaction id (Magento 2.3) To fix this, follow the steps below: 1. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. rev2023.4.21.43403. If a value is supplied, should contain either 0 or 1. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. The Card Range requires 3D-Authentication, its not supported by the vendor. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. Fail Repeat Transaction in SagePay with NOTAUTHED 1800 995 085 IE The given vendorsurcharge cannot be found. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server.
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